![]() You can either delete old license files, or simply rename the extension to anything other than. If you recently received a new license file from our team, please ensure it is placed in the RLM directory on the server, and that it is the only license file located in that folder.If needed request a new license file using the form here.a license file for 10.2 will work for 10.2 plus earlier versions) ![]() License files will work for the version listed in the file, and versions preceding (e.g. Ensure that you are using the appropriate software version for the license file on the server (e.g if you have a license file for 10.2 and you are trying to access 10.3, this will not work).As a result, two different error messages will be presented - one on the server/DLOG, and the other on the client-side from within MAPublisher or Geographic Imager. This error occurs when you are trying to use a newer version of MAPublisher than what the license on the server currently allows. The license server does not support this product (Server-side).If the warning persists, please ensure that your license file does contain the appropriate extension (.lic) and is located in the correct spot within the RLM folder on the server. What you should see following this warning message, is a further message identifying the name of the license file found followed by the port and ISV port startups. In most cases, this error message can be ignored and is a common warning message during server startup, especially when the license file uses an IP address instead of a host/computer name. This warning message will display on the RLM utility on the server and may be presented in the DLOG. ![]() The hostname in the license file(s) may be incorrect
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